Shipping policy
Shipping Policy
We are committed to processing and shipping your orders as quickly as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a shipping confirmation email once your order has been shipped, including a tracking number.
Shipping Times
Delivery times vary depending on your location:
- Canada: 2–7 business days
- United States: 2–10 business days
- International: 7–21 business days
Please note that these are estimated delivery times and may vary due to factors beyond our control (carrier delays, weather conditions, customs processing, etc.).
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping promotions may be offered from time to time.
Order Tracking
Once your order has shipped, you will receive a tracking number to follow your package in transit.
Shipping Issues
We are not responsible for delays caused by shipping carriers.
If your package is lost or damaged during transit, please contact us at info@feroxoutdoors.com so we can assist you.
Shipping Address
Customers are responsible for providing an accurate shipping address. We are not responsible for orders delivered to incorrect addresses provided at checkout.
Customs, Duties and Taxes
For international orders, customs fees, duties, or taxes may apply and are the responsibility of the customer.
Contact
For any questions regarding shipping, please contact us at:
info@feroxoutdoors.com